FAQ


Q. What is SweetHeart for Kids?

SweetHeart for Kids is an online community giving event supporting Children's Home Society of Washington in Walla Walla.  This event offers businesses and donors the opportunity to virtually come together to raise awareness and funding for essential programming provided by Children's Home Society of Washington in the Walla Walla Valley.  Learn more about the impact of our programs in Walla Walla.


Q. When is Giving Day?

SweetHeart for Kids will take place from midnight February 20 to 11:59 PM February 24.


Q. Can I help promote SweetHeart for Kids?

Please do! We encourage you to share the images and messages that are located in the Fund and Friendraiser Toolkit. Send an email to friends, post on your Facebook page, tweet, blog, etc. It's all encouraged!

Every #sweetheartforkids post and email you share leading up to and on Feb 20-24 will contribute to SweetHeart for Kids' success.  Also, make sure to follow SweetHeart for Kids on Facebook @CHSWWallaWalla. Most importantly – HAVE FUN!


Q. Can I be a fundraiser for SweetHeart for Kids?

Becoming a fund and friendraiser for SweetHeart for Kids is easy.  Just visit the SweetHeart for Kids profile page and click the "Fund and Friendraise" button.


Q. How can my business be part of SweetHeart for Kids?

Check out the Business Friendraiser Toolkit  for ideas on running a successful fund and friendraiser. We've supplied marketing resources, communication templates, and ideas around incentives and celebrations to engage your employees and customers in giving and how they can further spread your message to their networks.


Q. What forms of donations are accepted?

MasterCard, Visa, Discover, and American Express donations received through the website are accepted.  Checks can be sent directly to Children's Home Society of Washington at the following address:

Children's Home Society of Washington

SweetHeart for Kids

1612 Penny Lane

Walla Walla, WA 99362

*Note on your check that your gift is for SweetHeart for Kids.

If you would like to make a gift by phone, please call Candi Walmsley at 509.730.3095.


Q. Can I make donations via a mobile device?

Yes! Simply visit https://SHFKevent.childrenshomesociety.org


Q. Is there a minimum gift?

We kindly request a minimum gift of $5. Please know that your donation to SweetHeart for Kids in any amount makes a vital impact, supporting essential programs for children and families in the Walla Walla Valley.


Q. Can I pre-schedule a donation before SweetHeart for Kids?

You cannot pre-schedule your gift, but you may donate to SweetHeart for Kids before or after the event by visiting www.childrenshomesociety.org/donate and selecting SweetHeart for Kids in the drop-down field on the donation page or emailing us at donate@chs-wa.org.


Q. If I make a gift before February 20, will it show up on the SweetHeart for Kids site?

Yes! Gifts made in advance through the www.childrenshomesociety.org/donate will be displayed on the leaderboard on February 20, 2021.


Q. Can I use my employer's matching gift funds?

Yes! We strongly encourage you to take advantage of your employer's generosity to enhance your donation's impact to SweetHeart for Kids.  Please make a note that your employer will match your gift in the "notes" field of the giving form or contact us at donate@chs-wa.org


Q. Will I receive a receipt for tax purposes?

Yes. When donations are received through the website, a donation receipt is automatically generated for the gross amount of your gift and emailed to the address you provide. For all other donations, acknowledgment receipts will be mailed to the address listed on the donation.


Q. Is my donation tax-deductible?

Children's Home Society of Washington is a tax-exempt, nonprofit 501(c)3 corporation. (EIN 91-0575955) Your tax professional can further advise you on the tax-deductibility of your donation.


Q. May I designate how my gift is used?

All donations made during SweetHeart for Kids are considered unrestricted gifts and will be used to benefit Children's Home Society of Washington in Walla Walla.  However, you may express your desire for your donation to be used for a specific program or project in the giving form notes field.


Q. What is GiveGab?

GiveGab is a nonprofit giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allow organizations to function in a more streamlined manner.


Q. Is my payment secure?

Absolutely! SweetHeart for Kids is facilitated by GiveGab, a company that has partnered with Stripe, a PCI Service Provider Level 1 (the most stringent level of certification possible).  Visit Stripe's website to learn more: security documentation online (stripe.com


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to donate. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Who will receive my contact information?

Children's Home Society of Washington will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and notify you of future activities.


Q. How much of my donation will go to Children's Home Society of Washington in Walla Walla?

GiveGab retains a 4% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). ACH Processing fees are a flat $3.00. You are given the option to cover the fees, and if you choose this option, 100% of your online charitable gift will go to Children's Home Society of Washington. All donations are final and cannot be refunded. Any donations processed through GiveGab.com or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing